Position Title: Floor Lead Reports to: Store Manager Position Structure: Part-Time; 10-25 hours per week (not to exceed 28 hours) Initiative: Bold Lives Men's Thrift Location: Rogers, Arkansas Compensation: $15-17 per hour
ABOUT PURPOSE BRANDS 414 (PB414)
Purpose Brands 414 is the umbrella organization for several redemptive, marketplace-driven initiatives including Beautiful Lives Thrift Boutique, Bold Lives Men’s Thrift, and Thrift Out. PB414 amplifies collective impact, purpose, and provision by cultivating a redemptive ecosystem where spiritual formation and business innovation come together to restore what’s broken and steward communities well.
ABOUT BOLD LIVES MEN’S THRIFT
Bold Lives Men's Thrift will provide a high-end shopping experience without the high-end price tag, giving men the confidence to look sharp and live boldly.
POSITION PURPOSE
To lead daily sales floor operations, support team members, and ensure a consistent, welcoming, and mission-driven environment in alignment with Bold Lives standards.
PRIMARY RESPONSIBILITIES
Welcome every customer who walks through the door, shares the store's mission, and explains current sales or in-store events.
Provide excellent customer service at all points of contact - assist customers with purchases, provide product information, and ensure a positive shopping experience.
Help manage inventory, including receiving donations, stocking, and merchandising.
Organize and stock merchandise, ensuring displays are visually appealing and aligned with store standards.
Maintain store cleanliness, organization, and compliance with safety and operational policies, ensuring a welcoming atmosphere for customers and volunteers.
Maintain a quick and efficient checkout process and share about the Partner of the Month at every transaction.
Serve as a keyholder: open and close the store, including balancing registers, preparing deposits, conducting bank runs, and troubleshooting register issues.
Provide leadership to the sales floor team: set the tone for the shift, delegate tasks, and hold team members accountable for their responsibilities.
Act as the point person when the Store Manager or Assistant Store Manager is out of the building.
Maintain a problem-solving attitude; take initiative to identify needs and address them efficiently.
Review scheduling/communication tools (e.g., Sling) prior to shifts and ensure team awareness.
Demonstrate high SQ (Spiritual Quotient) and EQ (Emotional Quotient) by responding quickly and sensitively in different situations, praying and ministering to team, customers and volunteers.
QUALIFICATIONS
Strong leadership and decision-making skills
Ability to manage multiple priorities in a fast-paced environment
High level of responsibility and ownership
Excellent customer service and interpersonal skills.
Strong teamwork and collaboration abilities.
Ability to work effectively with diverse groups, including volunteers and donors.
Strong organizational and multitasking skills.
Problem-solving and decision-making abilities.
Passion for the mission and values of Purpose Brands 414.
Dependable transportation to and from shifts.
Must have reliable access to communication platforms.
Ability to lift up to 50 lbs.
Must be 18+ years of age
Must be able to stand for long periods of time.
Experience in cash handling and point-of-sale (POS) systems preferred.
BENEFITS
Flexible time-off: Holidays that are observed by PB414, Sundays off, PTO reward with tenure
Work anniversary recognition: Annual gifts to celebrate each year of service
Sabbatical benefit: 5-day paid sabbatical at 1.5x pay for every 7 consecutive years of service with PB414
Team member discount: 50% discount with a maximum of $10 per item on purchases across PB414 Initiatives.
Well-being support: Access to certified counseling services through The Joshua Center
Professional development: Ongoing investment in personal, professional, leadership, and spiritual growth
Purpose-driven work: Opportunity to serve within an EOS run, Kingdom-minded marketplace ministry alongside a dedicated, mission-driven team
The position description may not encompass all assigned responsibilities and is subject to change. The description shared within this document encompasses a present knowledge of what the needs will be and will include.