Position Title: Store Manager Reports to: Director of Retail Operations Position Structure: Full Time; Work a minimum of 40-45 hours per week, including three Saturdays per month. Initiative: Bold Lives Location: Rogers, Arkansas Compensation: $45,000-$65,000
ABOUT PURPOSE BRANDS 414
Purpose Brands 414 (PB414) is a faith-based nonprofit organization that creates and stewards redemptive initiatives where people experience dignity, hope, and the love of Jesus.
Through initiatives that currently include Beautiful Lives Thrift Boutique, Bold Lives Men's Thrift, and Thrift Out, we create ministry opportunities that meet tangible needs, restore communities, develop leaders, and faithfully steward resources for lasting Kingdom impact.
Our vision is to see every person flourish in relationship with Jesus.
ABOUT BOLD LIVES MEN’S THRIFT
Bold Lives Men's Thrift will provide a high-end shopping experience without the high-end price tag, giving men the confidence to look sharp and live boldly.
POSITION PURPOSE
Bold Lives is seeking a highly motivated man to steward the role of Store Manager to oversee the daily operations of the store. As a Store Manager, he will play a crucial role in leading a team, maintaining exceptional in-store experiences, and advancing the mission of PB414. He will be responsible for cultivating a welcoming and elevated store environment, leading and coaching team, contributing strong visual merchandising, executing sales strategies, and promoting the mission of PB414 in the community. His leadership and commitment to the core values of PB414 will inspire and empower paid teams and volunteer teams to provide outstanding service at every opportunity.
POSITION SUMMARY
The Store Manager will be entrusted with the responsibility of being the hands and feet of Jesus towards customers, volunteers, and fellow team members in the store. Since ministry is the “why” and thrift is the “how” then his primary focus will be going above and beyond in helping customers feel seen and cared for while also maintaining an attractive and efficient shopping environment through consistent follow through of job responsibilities.
PRIMARY RESPONSIBILITIES
Christian Faith & Ministry Responsibilities
Participate in and lead prayer as part of internal meetings and team gatherings, which may include, depending on your role, L10 meetings, monthly store meetings, and other PB414 meetings.
Offer to pray with customers and team members when appropriate, providing encouragement and support consistent with the core of PB414’s Christian mission.
Act as a messenger and teacher of the Christian faith by providing Christ-centered encouragement and guidance to customers and team members, pointing them toward biblical truth and the hope of the Gospel.
Conduct oneself in a manner consistent with the PB414's statement of faith, values, and expectations.
Shared Mission Responsibilities
Volunteers are an essential part of the PB414 mission. Every team member is expected to welcome, support, and empower volunteers while providing the leadership and guidance they need to succeed.
Fundraising is essential to the PB414 mission. Every team member is expected to support and participate in fundraising efforts while helping build awareness, relationships, and support for our mission.
Job Specific Responsibilities
Provide visionary leadership by setting a positive example and guiding the team to deliver exceptional customer experiences.
Oversee and lead daily store operations, ensuring seamless processing and optimal performance.
Schedule and manage a paid staff team to meet business needs, fostering a supportive and collaborative work environment.
Maintain floor inventory to align with store impact goals and execute sales and promotional calendars.
Collaborate with the Marketing Director and Purpose Brands 414 Leadership to plan and coordinate in-store events.
Implement the annual pricing strategy to align with PB414 mission and brand goals.
Ensure efficient point-of-sale operations, including cash handling, oversight of cash drawers, and bank deposits.
Train new hires in store operations and customer service standards to foster continuous growth and development.
Maintain a clean and organized sales floor and processing space to meet store needs.
Oversee visual merchandising, including displays, mannequins, and seasonal store changes.
Foster a culture of human flourishing and unconditional positive regard among team members and volunteers.
Track receipts and expenses accurately to ensure financial accountability.
Provide ongoing support, clarity, and motivation through training and development initiatives.
Manage store supplies and needs within allocated budgets.
Communicate store updates weekly and as needed through appropriate channels.
Conduct monthly team meetings to enhance communication and alignment.
Attend PB414 Leadership meetings, training sessions, and development programs as required.
Conduct quarterly one-on-one meetings with direct reports to provide guidance and support.
QUALIFICATIONS
Embody and exemplify the core values of Purpose Brands 414: Growth, Trust, Honor, Servanthood and Excellence.
Strong attention to detail and keen eye for fashion trends and visual aesthetics.
Demonstrated leadership and team management skills.
Excellent communication and interpersonal skills to build positive relationships with staff, volunteers, and customers.
Proficiency in point-of-sale systems and cash handling procedures.
Strong analytical and problem-solving abilities to make informed decisions based on sales data.
Experience in training and developing team members to reach their potential.
Outstanding organizational and time management skills, with effective prioritization abilities.
Collaborative mindset, adept at working with other departments and stakeholders.
Passionate about PB414 mission.
Flexibility to adapt to changing priorities and business needs.
Previous retail management experience preferred or transferrable skills applicable to the role.
Availability to work weekends and extended hours during high-demand periods.
ADDITIONAL QUALIFICATIONS
Previous experience in leading a team, volunteer management, event planning, or community engagement preferred.
Strong organizational and time management skills to handle multiple projects and deadlines.
Excellent interpersonal and communication skills, both written and verbal.
Resilience under pressure, with the ability to maintain focus and productivity.
Proficiency in Google Suite and willingness to learn database/CRM management software.
Ability to work independently and collaboratively in a team-oriented environment.
Commitment to PB414’s mission, vision, purpose, and core values.
Understanding and appreciation of the benefits of volunteer contributions.
Innovative thinker capable of generating creative solutions.
Paid Time Off: Team members receive 20 days of PTO annually, prorated based on hire date, in addition to 10 paid holidays and organizational holiday closures. PTO accrual increases with tenure
Volunteer Paid Time Off (VTO): Team Members receive 3 days paid to volunteer annually
Work anniversary recognition: Annual gifts to celebrate each year of service
Annual Holiday Gift: Team members receive an annual holiday gift from PB414 as a special expression of appreciation and gratitude during the Christmas season
Sabbatical benefit: 15-day paid sabbatical at 1.5x pay for every 7 consecutive years of service with PB414
Team member discount: 50% discount with a maximum of $10 per item on purchases across PB414 Initiatives
Well-being support: Access to certified counseling services through The Joshua Center
Professional development: Ongoing investment in personal, professional, leadership, and spiritual growth
Purpose-driven work: Opportunity to serve within an EOS run, Kingdom-minded marketplace ministry alongside a dedicated, mission-driven team
The position description may not encompass all assigned responsibilities and is subject to change. The description shared within this document encompasses a present knowledge of what the needs will be and will include.