Position Title: Store Manager
Reports to: Operations Director 
Initiative: Beautiful Lives Thrift Boutique
Location: Bentonville
Position Structure: Full Time; Work a minimum of 40-45 hours per week, including three Saturdays per month with opening and closing shifts during peak periods such as Flip weeks.
Compensation: Annual Base Salary Range: $45,000 - $65,000; Starting base salary will be determined based on experience, role scope, and other relevant factors. 

ABOUT PURPOSE BRANDS 414 (PB414)

Purpose Brands 414 is the umbrella organization for several redemptive, marketplace-driven initiatives including Beautiful Lives Thrift Boutique, Bold Lives Men’s Thrift (launching in 2026), and Thrift Out. PB414 amplifies collective impact, purpose, and provision by cultivating a redemptive ecosystem where spiritual formation and business innovation come together to restore what’s broken and steward communities well.

ABOUT BEAUTIFUL LIVES THRIFT BOUTIQUE

Beautiful Lives Thrift Boutique is a non-profit, upscale thrift boutique partnering with our generous community who donates, purchases, and serves with purpose to bring dignity and hope to women in a season of need. 

POSITION PURPOSE

Beautiful Lives Thrift Boutique is seeking a highly motivated woman to steward the role of Store Manager to oversee the daily operations of the store. As a Store Manager, she will play a crucial role in leading a team, maintaining exceptional in-store experiences, and advancing the mission of PB414. She will be responsible for cultivating a welcoming and elevated store environment, leading and coaching team, contributing strong visual merchandising, executing sales strategies, and promoting the mission of PB414 in the community. Her leadership and commitment to the core values of PB414 will inspire and empower paid teams and volunteer teams to provide outstanding service at every opportunity. 

POSITION SUMMARY

The Store Manager will be entrusted with the responsibility of being the hands and feet of Jesus towards customers, volunteers, and fellow team members in the store. Since ministry is the “why” and thrift is the “how” then her primary focus will be going above and beyond in helping customers feel seen and cared for while also maintaining an attractive and efficient shopping environment through consistent follow through of job responsibilities.

PRIMARY RESPONSIBILITIES

• Provide visionary leadership by setting a positive example and guiding the team to deliver exceptional customer experiences.
• Oversee and lead daily store operations, ensuring seamless processing and optimal performance.
• Schedule and manage a paid staff team to meet business needs, fostering a supportive and collaborative work environment.
• Maintain floor inventory to align with store impact goals and execute sales and promotional calendars.
• Collaborate with the Marketing Director and Purpose Brands 414 Leadership to plan and coordinate in-store events.
• Implement the annual pricing strategy to align with PB414 mission and brand goals.
• Ensure efficient point-of-sale operations, including cash handling, oversight of cash drawers, and bank deposits.
• Train new hires in store operations and customer service standards to foster continuous growth and development.
• Maintain a clean and organized sales floor and processing space to meet store needs.
• Oversee visual merchandising, including displays, mannequins, and seasonal store changes.
• Foster a culture of human flourishing and unconditional positive regard among team members and volunteers.
• Track receipts and expenses accurately to ensure financial accountability.
• Provide ongoing support, clarity, and motivation through training and development initiatives.
• Manage store supplies and needs within allocated budgets.
• Communicate store updates weekly and as needed through appropriate channels.
• Conduct monthly team meetings to enhance communication and alignment.
• Attend Store Manager Leadership meetings, training sessions, and development programs as required.
• Conduct quarterly one-on-one meetings with direct reports to provide guidance and support.

QUALIFICATIONS

• Embody and exemplify the core values of Purpose Brands 414: Growth, Trust, Honor, Servanthood and Excellence.
• Strong attention to detail and keen eye for fashion trends and visual aesthetics.
• Demonstrated leadership and team management skills.
• Excellent communication and interpersonal skills to build positive relationships with staff, volunteers, and customers.
• Proficiency in point-of-sale systems and cash handling procedures.
• Strong analytical and problem-solving abilities to make informed decisions based on sales data.
• Experience in training and developing team members to reach their potential.
• Outstanding organizational and time management skills, with effective prioritization abilities.
• Collaborative mindset, adept at working with other departments and stakeholders.
• Passionate about PB414 mission, dedicated to uplifting women and communities.
• Flexibility to adapt to changing priorities and business needs.
• Previous retail management experience preferred or transferrable skills applicable to the role.
• Availability to work weekends and extended hours during high-demand periods.

ADDITIONAL QUALIFICATIONS:

• Previous experience in leading a team, volunteer management, event planning, or community engagement preferred.
• Strong organizational and time management skills to handle multiple projects and deadlines.
• Excellent interpersonal and communication skills, both written and verbal.
• Resilience under pressure, with the ability to maintain focus and productivity.
• Proficiency in Google Suite and willingness to learn database/CRM management software.
• Ability to work independently and collaboratively in a team-oriented environment.
• Commitment to PB414’s mission, vision, purpose, and core values.
• Understanding and appreciation of the benefits of volunteer contributions.
• Innovative thinker capable of generating creative solutions.
• Ability to lift at least 50 pounds regularly.

BENEFITS

• Optional medical, dental, vision, FSA
• Annual cost-of-living adjustment: 3%
• Employer-Paid Life Insurance: PB414 provides full-time team members with a $50,000 life insurance policy at no cost to the employee
• Counseling available through the Joshua Center.
• 20 paid time off days plus 10 holidays and holiday closures. PTO Prorated by month hired
• Continued investment in personal and professional growth.
• Opportunity to serve in a purposeful environment alongside a dedicated team. 

The position description may not encompass all assigned responsibilities and is subject to change. The description shared within this document encompasses a present knowledge of what the needs will be and will include.